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ABSTRACT S.W.O.T analysis is a proposed strategic analysis tool for healthcare organizations. The issues identified in the S.W.O.T. analysis are classified into four categories. From the internal environment of the service are the strength points, such as accessibility, good... Read More

ABSTRACT Total Quality Management – TQM (Total Quality Management-TQM), health services, is a modern management philosophy to improve the quality and efficiency of the organization as a whole, with the involvement of all employees, at all levels. According to the research... Read More